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Automate the enterprise help desk with Generative AI

Do you feel like all you do is reset passwords or add people to email lists again and again? Not anymore! Our AI-powered enterprise help desk platform auto-resolves 40% of employee requests instantly on Slack, Microsoft Teams and Jira SM support portal, without your involvement, and automates repetitive processes - so you can focus on implementing strategic projects.
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24/7 chatbot support & workflow automation in one AI platform

Generative AI and workflows allow you to automate enterprise IT & HR service delivery like never before. Now employees solve their help desk requests directly on Slack or Microsoft Teams, you speed-up and run repetitive business processes like magic, and optimize enterprise IT projects thanks to key insights. No need to switch applications, just 1 pioneering AI-powered help desk platform!
Explore all solutions
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The Gaspar AI help desk platform

Integrates seamlessly on top of your existing tools – so you have no switching costs
Is deployed in just 30 minutes - go live and thrive
Is tailored to your needs – just pick and choose the features you want to enable

Main features

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ChatGPT-like chatbot to auto-resolve requests
Available on Slack, MS Teams and Jira SM support portal, it makes it smooth and easy for employees to solve their problems in seconds. They simply have a conversation with Gaspar, our always-accessible GPT-powered AI chatbot. It is trained on best-in-class LLMs and uses Natural Language Processing to understand their questions' context and intent. \ \ Our ChatGPT integration and advanced dialog management capabilities ensure that employees have natural, human-like, interactive conversations with Gaspar, and that they get accurate solutions.
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No-code workflows to automate repetitive tasks
Use Gaspar AI's workflows to easily build and automate complex processes, and auto-fulfill repetitive tasks such as employee onboarding and offboarding. No coding skills needed! \ \ You can create different templates, decide which apps, features and actions to enable, and have them run whenever you desire.
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Intuitive and personalized Admin Portal
An easy-to-use portal, where your admins get complete authority over their Gaspar AI deployment. They can select which features, actions and integrations they want to enable, control user access and permissions, and much more.
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Analytics Dashboard for proactive insights
A comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. Gaspar AI analyzes all employee help desk requests to present performance insights and a simple, actionable to-do list. IT leaders can thus identify automation opportunities and information gaps in their knowledge base, and consequently prioritize their actionsto boost efficiency further.
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