Microsoft Teams Integration
Generative AI helpdesk for instant employee support on MS Teams
Seamless Microsoft Teams integration for effortless AI-powered employee support! Our Generative AI chatbot automatically resolves 40% of issues through natural language. From password resets to time-off requests, our LLM-trained chatbot understands user intent and offers context-aware solutions, deflecting tickets and reducing manual work.
40%
Issues automatically resolved
80%
Less manual work for your helpdesk teams
85%
Happier employees
Gaspar AI & MS Teams Integration Key Features
Automated resolution
Gaspar AI’s Generative AI chatbot automatically and instantly resolves 40% of employee issues without human intervention, powered by LLMs and 3rd party plugins. Most common problems addressed include password resets, software provisioning, group and email management, and more!
Automated approvals
Make it easy for everyone to ask for time-off or access the channels, folders and groups they need but not the ones they don't. The process happens on MS Teams for both the requester and the approver, and they can track the request’s status on the same platform.
Instant, accurate, human-like answers
Your workforce can instantly find information - HR policies, IT troubleshooting and more just by asking our AI Virtual Agent. It searches articles, documents and data across knowledge bases and repositories, and can ask follow-up questions until employees get the exact answer.
Hassle-free, automated ticketing
In case of auto-resolution, a ticket is automatically created on your ITSM platform. If the chatbot can't resolve the issue, it facilitates handoff to the right agent with easy ticket creation and smart routing.
