If you are a Freshservice customer, then you might be facing a dilemma: upgrade your subscription plan to access their virtual agent or stick to your current plan and deploy a different chatbot to handle employee requests on Slack and Microsoft Teams?
For effective AI-powered employee support, a tool should be user-friendly, seamlessly integrate with existing systems, and provide effortless support where employees are, with no need to use many apps. Gaspar AI can be one such solution: it is a generative AI helpdesk platform with an advanced LLM-trained chatbot that automates work, offers automated instant solutions and self-service on Slack, MS Teams and the ITSM portal, and provides business and employee insights to improve productivity and efficiency across the enterprise.
To help you in your Freshservice vs alternative tools evaluation process, we gathered in our the key factors to take into account and assess, and how Gaspar AI compares with the Freshservice chatbot. We hope you find it helpful and that it will make your decision process easier - no matter your final choice!
Additionally, even if you're already on the Enterprise plan, reading will highlight the benefits you still get by integrating with Freshservice . Gaspar AI can enhance your team's efficiency and productivity, as it provides numerous capabilities and advantages.
If you'd like to learn more, please contact us or schedule a demo !