With Gaspardesk you can bring down help desk cost per ticket significantly - from an average $26 to just $1! By decreasing resolution times as well as the cost of inefficient time, and thus IT operating costs for every ticket, you can reduce the budget needed for ticketing, save money and increase profitability.

You want employees to consider your IT teams as their best partner when issues arise. However, oftentimes employees just avoid any contact, for fear of losing productive time. For example, employees may reach out, including accessing their personal accounts and sharing content, to unsafe places for quick solutions in order to speed up the process, and thus compromise corporate safety and security. Fast and reliable IT issue resolution through our AI chatbot means that employees no longer avoid directing their issues to IT to instead look for quick and unsafe fixes. Similarly, IT offboarding can be auto-fulfilled with pre-built workflows to reduce the time required to deprovision employees and keep your company data secure.