Reduce service desk costs, boost employee happiness
Offer magical employee assistance and boost the helpdesk's efficiency with the perfect mix of AI and human expertise.
Reduce service desk cost per ticket to just $1, lower resolution time and decrease your manual work by 80%.
Discover how
Offer amazing benefits to employees and helpdesk teams
You most probably are hindered by ever-increasing ticket volume and long resolution times. In the last 2 years ticket volume has increased by +35% and Mean Time to Resolve (MTTR) has increased +57%, to 9.72 hours. This results to increased helpdesk Cost per Ticket - on average, it has increased by +30%, to $26.51!
By using Gaspar AI you are improving eployee retention, satisfaction, and productivity while enhancing positive business results.
IT department
Boost productivity and trust in the employee help desk
Auto-resolve 40% of tickets
Gaspar, our AI chatbot, resolves employee issues directly on Slack, MS Teams and JSM support portal - no switching costs for you! - without human involvement. Your busy teams no longer answer the same questions over and over and have fewer tickets to deal with.
Additionally, you can automate repetitive processes, such as employee onboarding, with Gaspar AI's Workflow Automation, decreasing manual work by 80%.
Resolve issues in seconds, not hours
Gaspar solves employee IT and HR requests instantly and accurately, in natural language, deflecting a high number of tickets. Fewer tickets to be handled means faster resolution time even for requests that need to be addressed by human agents.
Improve the perception of IT company-wide
1/5 of employees claim tech issues and resolution times are the biggest challenges in their digital workplace experience. With Gaspar AI, you can offer fast and accurate solutions to their most frequent problems. With this unparalleled service, IT becomes their best partner.
Company
Lower costs and enhance company protection
Employees
Offer frictionless self-help that employees will love
Auto-resolve 40% of tickets
Gaspar, our AI chatbot, resolves employee issues directly on Slack, MS Teams and JSM support portal - no switching costs for you! - without human involvement. Your busy teams no longer answer the same questions over and over and have fewer tickets to deal with.
Additionally, you can automate repetitive processes, such as employee onboarding, with Gaspar AI's Workflow Automation, decreasing manual work by 80%.
Resolve issues in seconds, not hours
Gaspar solves employee IT and HR requests instantly and accurately, in natural language, deflecting a high number of tickets. Fewer tickets to be handled means faster resolution time even for requests that need to be addressed by human agents.
Improve the perception of IT company-wide
1/5 of employees claim tech issues and resolution times are the biggest challenges in their digital workplace experience. With Gaspar AI, you can offer fast and accurate solutions to their most frequent problems. With this unparalleled service, IT becomes their best partner.
Calculate your ROI
Estimate your time and money savings when using Gaspar AI. Get ready for a dramatic increase in your productivity and profitability!
Discover the benefits of frictionless employee support
Schedule a free, personalized, 30-minute demo to see how you can offer fuss-free employee support. Let us show you how Gaspar AI resolves issues autonomously, maximizing productivity, boosting employee satisfaction, and lowering costs.
Schedule a demo
